Perplexity for Internal Knowledge
documentation
Conversational AI
enterprise
intermediate setup
Last verified Mar 11, 2026Best For
Enterprises needing a secure, AI-powered search engine that indexes both the web and internal company documents.
Not Ideal For
Small teams with no internal documentation or individuals looking for a simple chatbot.
Pros & Cons
- Combines real-time web search with internal data indexing
- SOC2 Type II certified for enterprise-grade security
- Cites sources for every claim to prevent hallucinations
- Supports multiple LLMs including Claude 3 and GPT-4o
- User-friendly interface requiring minimal employee training
- High per-seat cost compared to standard AI assistants
- Requires significant initial data organization for best results
- Limited advanced workflow automation compared to dedicated CRMs
Key Features
Internal Files Search
Upload and index PDFs, CSVs, and text files to make them searchable via natural language.
Enterprise Pro Spaces
Collaborative environments where teams can share threads and research within a secure silo.
Data Privacy & Security
Ensures internal data is not used to train public models and provides SSO/SAML integration.
Multi-Model Selection
Allows users to toggle between different high-end LLMs like GPT-4o and Claude 3 for internal queries.
Source Attribution
Every answer provides clickable citations to the specific internal document or web page used.
Pricing Breakdown
- pro
- Individual Pro is $20/mo, but does not include full internal knowledge features.
- team
- $40 per month per user for the Enterprise Pro tier (minimum seats may apply).
- annual
- Discounted rates available for annual commitments on Enterprise plans.
- enterprise
- Custom pricing for large-scale deployments with advanced security and dedicated support.
⚠️ Pricing is subject to change. Always verify current pricing on the tool's official website before purchasing.
Free Tier
- storage
- N/A
- features
- Internal knowledge features are restricted to paid Enterprise Pro accounts.
- requests
- N/A
Integrations
Okta
Slack
Google Drive